Good businesses have good technology-based systems. Great businesses know these individual systems need to communicate seamlessly and instantly. Their technologies—from on-premise ERP or cloud-based CRM to hosted e-commerce websites to sales tax services, shipping platforms or accounting platforms and more—have been integrated to share data, simplify processes and generate actionable insights in moments.
DKS builds cost-effective integration solutions that convert multi-system complexity to clarity. The result? Greater efficiency, increased productivity, and data-driven decisions.
Using our consultative, collaborative approach, we analyze your existing data and systems to identify systems communication gaps.
Next, we craft an integration solution using the specific platform or vendor that best addresses your needs, not our preferences. Sometimes this means deploying an existing system. Other times a custom solution is required. And we can build in monitoring to guarantee information is flowing seamlessly and without delay between systems.
Along with systems analysis, integration solution design and data flow monitoring, DKS manages the entire business automation from beginning to end to ongoing support
Equitable’s ultimate objective was to empower their staff to understand the relative importance of each component of the application process, comprehend how and where each piece of the process functioned, and ultimately, help service representatives better serve customers.